Introduction
Ivys Adsorption Inc. is a key player in the purification of renewable energy and gas processing equipment. When they began planning the shipment of three PSA units from Italy to Canada, they needed a partner that could offer more than just logistics—they needed clarity, precision, and reliability.
After being referred in May 2024 and learning about Falcon International’s care-focused approach and strategic pricing, Ivys entrusted us with their second-ever international shipment under their new name. Falcon came in with a competitive and transparent offer, quickly gaining their trust and setting a new benchmark in their logistics operations.
The Challenges Faced& Overcame
This move presented several challenges:
A brief stop in France was essential for tax reasons—a specific and time-sensitive requirement.
The Italian shipper proved difficult to coordinate with, creating delays and miscommunications.
Through proactive collaboration, Falcon addressed each issue with clarity and composure. We executed the temporary stop in France within a 4-hour window, ensured all required documentation was in place, and maintained full transparency with Ivys throughout the process.
Oversize Freight
Each PSA unit was over 5 meters long and nearly 4 meters high once crated, requiring specialized handling and routing.
Learn about the different modes of project cargo transportation.
Detours
A brief stop in France was essential for tax reasons—a specific and time-sensitive requirement.
Unforseen Event
We encountered some scheduling challenges at origin, which were resolved through our team’s persistence and transparent communication with all parties.
Why Ivys Chose Falcon
Ivys chose Falcon because of:
A transparent, detail-oriented routing strategy.
The best-value offer, eliminating hidden fees.
The trust we projected from our very first interaction.
how falconResponded
From the first RFQ to final delivery, Falcon demonstrated care, ingenuity, and consistency. We provided Ivys with a comprehensive end-to-end plan and acted as a true extension of their team. Given the complexity of the cargo, the pressure of tight schedules, and limited international shipping experience on the client’s side, our role evolved into that of a reliable guide and strategic partner.
TheResults
Despite facing resistance from the shipper and navigating time-sensitive requirements, Falcon ensured the shipment was delivered with minimal disruption and full visibility. More than just a freight move, this project established a long-term partnership built on trust, transparency, and excellence.
3 x 12k kgs
Oversized units
Blainville, Canada
Genoa, Italy